Are you someone with a strong passion for gaming, who enjoys working creatively as part of a motivated and energetic team? If so, we may have a place for you at ChangYou.com (US) Inc.
As one of the top three developers and operators of online games in China and an emerging leader in the American free-to-play revolution, our company is always seeking new talent. ChangYou.com (US) Inc. is comprised of individuals from diverse backgrounds who are brought together by a unifying desire to create, distribute, market, and operate high-quality, free-to-play online games.
For our full-time positions, we offer competitive salaries and benefits, including medical, dental and vision as well as paid time-off, life insurance, great advancement opportunities, and much more. Qualified candidates should email a cover letter, resume and salary history/requirement statement to: job_us@cyou-inc.com.
Please feel free to browse through our job openings and check back frequently to learn more!
Send your resume to us via email (job_us@cyou-inc.com) In addition; please answer the following questions to be considered:
- Tell us why you are a great candidate. An email describing how your background directly relates to the desired position.
- Tell us about your gaming experience if you have any. What is your favorite game? Why? How long have you played this for and how often do you play it?
- Salary History and expectation.
Responsibilities:
- Setup and maintain storage service of SAN in internet data center (IDC).
- Setup and maintain private cloud computing service in IDC through Amazon EC2 cloud service.
- Operation and maintenance of online servers, Operfire IM platform.
- Support operation of online gaming portals, register, recharge and download services, maintain hardware platform assessment.
- Design, set up and maintain internet database center.
Requirements:
- This position requires the services of an individual who possess a Bachelor’s degree in Computer Science, Electronic Engineering or related course training, and/or more than three years’ working experience as a system engineer.
Database Administrator
[ + ]
Responsibilities:
- Manage Global DBA, MSSQL Servers, and MySQL Servers.
- Implement and maintain internal Network, Phone, File Sharing, and Security Badge systems.
- Oversee set up of Data Center including installation of Server Racks, Cabling, IP-Planning, Firewall Setup, System installation, and Tuning.
- Utilize Core Connect project to promote new and continued usage of PHP, Java, and CSS.
- Create and manage PHP and Java-based Billing system to fulfill global requests.
- Worked on Achievement project using Cassandra system and Perl to stimulate users.
- Maintain User Registration and Game Authentication systems using PHP, CSS, and SQL Server.
- Provide and analyze requested billing and game log reports to Marketing, Financial, and Operations teams.
- Perform database migrations, export, import and backups.
Requirements:
- This position requires the services of an individual who possess a Bachelor’s degree in Computer Science, Electronic Engineering, or related course training, and/or more than three years’ working experience as a database administrator.
Billing & Token Shop Manager
[ + ]
Responsibilities:
- Owner of the Token shop performance and user experience
- Identify optimal payment solutions for our games and customers from global locations
- Review, monitor, maintain and improve our payment experience on GameFuse portal to increase monetization potential outside the games
- Collaborate with customer service, production and others to develop strong fraud screening and service levels to reduce fraud, charge backs and complaints
- Research and analyze the market trend to identify new payment solutions for our platform consideration
- Monitor the performance of existing billing channels and optimize the overall performance through a constant pruning process
- Handle billing / payments issues w/ Community and CS teams
- Work with PD and Marketing teams to plan and execute Portal-wide billing & Token promotion to increase payrate and ARPPU
- Work with BD team and billing partners plan and execute channel specific promotions to increase payrate and ARPPU (collaborating with PD team)
- Optimize GameFuse platform payment flow by collaborating with the Marketing and PD team
- Create strong benchmarking and daily metrics to monitor payment channel performance and share with management
Requirements:
- 2-5 years management of global billing platform in free to play games
- Strong Excel modeling skills
- Great communication skills to both internal and external partners
- Deep understanding of payments platforms and alternative payments
- Understanding of fraud spectrums across payment\ models and user behaviors analysis plus
- Understanding of PCI compliance / financial data security best practices in US plus
- Familiarity with SOX requirements pertinent to billing and fraud prevention plus
Engineering Director
[ + ]
Responsibilities:
- Plan overall technical architecture for online game database, server-side programs, IDC, and website development.
- Provide solutions to technical difficulties of online game database administration, server-end programming and other technical issues.
- Ensure timely server set-up, patch update, and server maintenance.
- Set direction and goals for website/platform development to be in line with business needs.
- Establish process and security standard and ensure continuous improvement for website development, server maintenance, patch update.
- Work with Product and Marketing department for data statistics, analytical tool planning, and development.
- Work with Finance department on internal auditing
- Identify project risks and communicate them promptly and effectively with proposed solutions.
- Create best practices and technical documents.
- Manage server operation, web development, and office IT team to make comprehensive planning to ensure meeting project timeline, quality, and technology ductility and advancement.
- Coach and develop team members and maintain a learning environment to enhance department knowledge and skills.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related discipline or equivalent extensive and related experience.
- 3 years experience leading and managing a technical team in the gaming industry; at least as a technical manager leading a team to support a mid-size online game operation.
- Experience with developing large-scale user site is preferred.
- Extensive experience in setting up DBA, server, web development, and supporting more than 2 large scale online gaming websites.
- Proficient in JAVA and PHP and familiar with other major programming languages such as C++.
- Expert knowledge of MySQL, SQL with database optimization capability. Familiar with SmartFoxServer, ElectroServer, Red5 and Unix.
- Expert knowledge of http, https, ftp, telnet, familiar with database design with experience in large database development and management.
- Working knowledge of upcoming technologies such as Flash 3D, HTML 5 IOS, Android, etc.
- In-depth understanding of the internet and technical development trend, development process control. Provide valuable suggestions to the business, communicate effectively with developers to work well with the business teams.
- Strong leadership, communication, and resources management skills.
- Self-driven, self-managed, and fast learning.
Product Marketing Manager
[ + ]
Responsibilities:
- Develop and continuously optimize the Product Marketing Plan for the entire product lifecycle based on relevant ROI performance measurements.
- Perform a thorough market/product analysis to clearly identify the target market segments and develop product positioning framework for each market segment.
- Plan innovative marketing initiatives and champion them from planning to execution.
- Manage the player acquisition effort.
- Responsible for integrating PR, Community, Creative Services and Production resources to ensure successful game launch.
- Work closely with the creative services team to set the objective, tone and manner of all marketing creative in order to maximize their effectiveness and perceived value.
- Track and optimize key marketing performance metrics measured by customer acquisition efficiency, user engagement volume and quality, quality of creative/communications and customer satisfaction.
- Work closely with game producers, PR to ensure the right messages are communicated at the right time via the right channel.
Requirements:
- Minimum of 2 years successful marketing experience gained in online MMORPG industry.
- Brand management skills, brand planning and budgetary control.
- ExcellentCommercial and Analytical Skills.
- Strong interpersonal skills to foster positive and cohesive teamwork.
- Strong written and verbal communication skills.
- Capable of thinking creative, strategic thinking and acting tactically to "get things done."
- Gamer – across all platforms including MMO, console, and online.
- Four year college degree from an accredited college or university.
Responsibilities:
- Launch and/or maintain browser or client based online games that have been selected for publishing.
- Analyze and report on player metrics associated with Acquisition, Retention, and Monetization.
- Work closely with Live Operations team to monitor player behavior and actively participate in the growing community.
- Work closely with product and marketing teams to create new promos and strategies to grow and maintain the player base.
- Communicate actively with HQ and developers to address major issues, bugs, content, and features for both games and platform.
- Become a driving force in the product team to ensure that goals are met, milestones are reached, and projects are completed.
- Conceptualize, design, and execute promotions to increase revenue
- Help to establish a communicative and creative environment within the team through leadership and continual contribution.
- Champion managed products by providing leadership, knowledge, and guidance to all associated personnel.
- Spearhead other side projects relating to Operations as needed.
Requirements:
- A passion for games and experience working for a company specializing in online gaming and communities.
- Mastery of English with excellent written and verbal communication skills.
- Able to work with a large team or independently with little supervision.
- Proven experience in launching successful Free-to-Play browser-based or client-based online games.
- Proven experience in ensuring player and revenue growth for a live title.
- Able to prepare reports on player metrics and trends and present them as needed.
- Experienced in managing projects, people, and allocation of resources.
- Fluency with either Mandarin or Korean is a plus, but not required.
- Bachelor's degree preferred.
Market Research Analyst/Manager
[ + ]
Responsibilities:
- Formulate a market research plan/proposal on assigned research projects.
- Conduct in-depth analyses on innovative business models and market trends of the western markets.
- Gather information on the market news, new product update, competitors, best practices, latest technology, etc and provide insightful analysis to senior management.
- Make strategic recommendation to senior management based on the market research findings.
Requirements:
- A good understanding of China Internet market.
- Strategic thinking & market sensitivity.
- A minimum of 3 to 5 years internet industry experience.
- To be methodical and well organized, with good numerical, analytical and problem-solving skills.
- Excellent people skills and a friendly manner.
- The ability to take responsibility and handle pressure.
- Exceptional written and oral communication abilities.
- Bilingual in English and Mandarin.
- Bachelors or advanced degree in business, mathematics, or the sciences.
Business Development and Game Sourcing Manager (Beijing)
[ + ]
Responsibilities:
- Analyze and evaluate new potential titles for overall quality and revenue opportunities primarily in China, but potentially looking into other Asia markets as well.
- Develop relationships with potential developers overseas to provide a direct communications channel for our US office.
- Work closely with the US Product team and US General Manager to achieve evaluation and acquisition goals that will help augment the US product pipeline.
- Identify issues with potential games based on product knowledge synthesis to define the best resolutions and communicate those with the developer.
- Prepare detailed reports on partnerships, potential titles in development, comparative analysis for titles, and general market overviews.
- Investigate all opportunities to source games at an early stage.
- Coordinate and follow-up with developers, other overseas BizDev personnel, and other potential partners on all game acquisition related materials and evaluations for our US office.
- Coordinate meetings and arrangements for US personnel as needed.
- Assist US Product Lead or GM in any other related tasks.
Requirements:
- Must be an active gamer experienced in multiple genres and multiple platforms, which may include Social, Mobile, Client, or Browser-based games.
- Must be a driven, energetic, and motivated individual who can work both independently and with a close team with minimal supervision.
- A fast learner with the ability to adapt to new concepts and resolve issues quickly and creatively.
- BA or equivalent industry experience.
- Experience playing in the free to play micro-transaction model as both a non-buying and buying user.
- A good business sense in the F2P market along with an understanding of revenue and marketing strategies.
- Ability to identify the target audience and cater our sourcing strategies based on the varying values and changing market trends.
- Ability to speak/read/write Chinese (Mandarin) and English is required, Korean is also a plus.
- Excellent communication skills, inter-department, intra-department, and external; verbal and written.
- In-depth knowledge of Microsoft Excel, Word, and PowerPoint software.
- Travel and work in a foreign country is required.
Game Sourcing Manager
[ + ]
Responsibilities:
- Analyze and evaluate new potential titles from around the world to determine overall quality and revenue opportunities.
- Work closely with the US Product team and US General Manager to achieve evaluation and acquisition goals that will help augment the US product pipeline.
- Identify issues with potential games based on product knowledge synthesis to define the best resolutions and communicate those with the developer.
- Prepare detailed reports on potential titles in development, comparative analysis for titles, and general market overviews.
- Investigate all opportunities to source games or other related opportunities at an early stage.
- Identify and submit potential M&A or investment opportunities.
- Coordinate and follow-up with overseas BizDev personnel and other potential partners on all game acquisition related materials and evaluations for our US office.
- Coordinate meetings related to game sourcing as needed.
- Assist US Product Lead or General Manager in any other related tasks.
Requirements:
- Must be an active gamer experienced in multiple genres and multiple platforms, which may include Social, Mobile, Client, or Browser-based games.
- Must be a driven, energetic, and motivated individual who can work both independently and with a close team with minimal supervision.
- A fast learner with the ability to adapt to new concepts and resolve testing issues quickly and creatively.
- BA or equivalent industry experience.
- Experience playing in the free to play micro-transaction model as both a non-buying and buying user.
- A good business sense in the F2P market along with an understanding of revenue and marketing strategies.
- Ability to identify the target audience and cater our sourcing strategies based on the varying values and changing market trends.
- Ability to speak/read/write Chinese (Mandarin) and Korean is a plus but not required.
- Excellent communication skills, inter-department, intra-department, and external; verbal and written.
- In-depth knowledge of Microsoft Excel, Word, and PowerPoint software.
